Privacy Policy for Visitors to This Site

This policy explains what information is collected when you visit, why it is processed, how long it is kept and how to exercise your rights over it. It applies to this website only and not to operator sites reached through an outbound link, each of which publishes its own policy.

No account registration, deposit or identity verification takes place here. That means no payment card data, no banking details and no government identity documents are ever collected by this site.

Information Collected

Data falls into three groups, distinguished by whether you provide it deliberately, whether it arrives automatically, or whether it comes from a third-party tool.

Group	Examples	Source
Information you submit	Email address and message text in a contact or feedback form	Provided by you
Technical data	IP address, browser type and version, operating system, device category, referring URL, pages viewed, timestamps	Collected automatically by the web server
Measurement data	Aggregated visit counts, session duration, approximate region, outbound click events	Analytics tools using cookies or similar technologies

No special-category information is sought. Do not send health details, financial account numbers, identity document scans or passwords through any form on this site.

Why the Data Is Processed

Each purpose below is limited to what is needed for that purpose, and no data is used for automated decision-making that affects a visitor's rights.

• Delivering pages. Server logs are needed to route requests and serve content correctly.
• Security. Log data supports detection of intrusion attempts, scraping and denial-of-service traffic.
• Measurement. Aggregated statistics show which pages are read and where readers leave, which guides editorial work.
• Regional relevance. Approximate region derived from an IP address helps show the correct currency, age limit and helpline for a visitor's province.
• Correspondence. An email address submitted through a form is used to reply and for nothing else.
• Legal compliance. Records may be retained where retention is required by law or needed to establish or defend a legal claim.

Legal Basis and Consent

Canadian federal privacy legislation, principally PIPEDA, is built on meaningful consent for the collection, use and disclosure of personal information. Strictly necessary technical processing operates on the basis of legitimate interest in running a secure site; analytics and any marketing measurement operate on consent given through the cookie banner.

Consent can be withdrawn at any time by changing cookie preferences or contacting the address in the final section. Withdrawing consent does not affect processing already carried out lawfully.

Cookies and Similar Technologies

Cookies are small files stored by the browser. Strictly necessary cookies keep the site functioning and cannot be switched off; analytics and marketing cookies require consent and can be declined without losing access to content.

The Cookie Policy page sets out categories, purposes and retention periods in detail, along with instructions for managing cookies in Chrome, Safari, Firefox and Edge.

Who Receives Data

Personal information is not sold. Data is shared only with the categories of recipient listed below, and only to the extent each needs it.

Recipient	Purpose	Data involved
Hosting provider	Serving the site and storing server logs	Technical data
Analytics provider	Aggregated audience measurement	Measurement data, truncated or pseudonymised where supported
Content delivery network	Faster loading and filtering of malicious traffic	IP address, request headers
Email provider	Delivering replies to enquiries	Email address, message content
Authorities	Response to a lawful order	Only what the order requires

Some providers operate servers outside Canada, which means data may be processed in another country and become subject to lawful access requests there. Providers are selected on the basis of contractual safeguards and comparable protection standards.

How Long Data Is Kept

Retention is limited to the period needed for the stated purpose, after which data is deleted or aggregated beyond identification.

Data	Retention period
Server access logs	Up to 12 months
Aggregated analytics	Up to 26 months, then retained only in summary form
Contact form correspondence	Up to 24 months after the enquiry closes
Cookie consent record	Up to 12 months, then consent is requested again

Your Rights

Visitors in Canada, and visitors covered by comparable legislation elsewhere, may exercise the rights below. Requests are answered within 30 days.

• Access. Ask what personal information is held and how it has been used.
• Correction. Ask for inaccurate or incomplete information to be corrected.
• Deletion. Ask for information to be erased where no legal obligation requires keeping it.
• Withdrawal of consent. Withdraw consent for analytics or marketing processing at any time.
• Complaint. Raise a concern with the Office of the Privacy Commissioner of Canada, or with a provincial commissioner in Quebec, British Columbia or Alberta.

A request is easier to process when it identifies the approximate date of the visit and the email address used, since technical data alone rarely identifies an individual.

Security Measures

The site is served over encrypted HTTPS connections, administrative access is restricted and protected by multi-factor authentication, and software is patched on a regular schedule. No transmission over the internet can be guaranteed absolutely secure, so submitting sensitive information through a web form is never advisable.

Children

This site is not directed at anyone below the legal gambling age in their province, which is 18 in Alberta, Manitoba and Quebec and 19 elsewhere in Canada. Information is not knowingly collected from minors, and any such data identified is deleted. A parent or guardian who believes a minor has submitted information should make contact so the record can be removed.

Updates to This Policy

The policy is revised when processing practices, providers or legal obligations change. The version published on the site is the one in force, and material changes are signalled through the cookie banner where consent is affected.

FAQ

• Is any payment or identity data collected here?

  No. There is no cashier, no registration and no verification on this site, so no card numbers, bank details or identity documents are received.

• Can the site be used without accepting cookies?

  Yes. Declining analytics and marketing cookies leaves the content fully accessible; only strictly necessary cookies remain active.

• How do I request deletion of my data?

  Send a request to the contact address published on the site, including the approximate visit date and the email address used, and expect a response within 30 days.

• Is data stored in Canada?

  Not always. Some hosting and analytics providers operate servers abroad, which means processing may occur outside Canada under contractual safeguards.

• Who regulates privacy complaints?

  The Office of the Privacy Commissioner of Canada, with provincial commissioners handling matters in Quebec, British Columbia and Alberta.

  19+ in most provinces, 18+ in Alberta, Manitoba and Quebec. Free confidential support: ConnexOntario, 1-866-531-2600, available 24/7.